Private Policy
Elite Health and Hormone
Elite Health and Hormone is committed to protecting the privacy and security of patient and visitor information. This Privacy Policy explains how we collect, use, and protect personal and health information through our website and telehealth services.
Information We Collect
We may collect the following information from patients and website users:
- Personal identification information (name, address, phone number, email)
- Date of birth and demographic information
- Health history and medical records
- Insurance information (if applicable)
- Payment and billing information
- Communication records between patient and provider
- Website usage data through cookies and analytics tools
How We Use Your Information
Your information may be used for the following purposes:
- Providing telehealth medical services
- Patient identity verification
- Medical documentation and clinical decision-making
- Processing payments and billing
- Communicating with you regarding appointments, treatment plans, or medical updates
- Improving the quality and functionality of our services
- Complying with federal and state healthcare laws and regulations
Protection of Information
Elite Health and Hormone implements administrative, physical, and technical safeguards to protect personal and protected health information (PHI), including secure telehealth platforms and encrypted communication systems.
Sharing of Information
We may share information only when necessary to:
- Provide medical care
- Process payments
- Comply with legal obligations
- Coordinate care with laboratories, pharmacies, or other healthcare providers
We do not sell or rent patient information to third parties.
Patient Rights
Patients have the right to:
- Request access to their medical records
- Request corrections to inaccurate information
- Request restrictions on certain disclosures
- Receive a copy of this privacy policy upon request
Questions regarding privacy practices may be directed to Elite Health and Hormone.